We are sticklers for quality, which is why your bringYO reusable shopping bags come with a 60 Day Manufacturer’s Guarantee.
In the unlikely event you should receive a defective bag, send us an email asap to firstname.lastname@example.org, letting us know what the problem is. Please include a photo clearly showing the issue with the bag. The photo is really important. We need it to pass on to our manufacturer, so the issue can be followed up properly with the production team.
Our team at bringYO HQ will be in touch with you as a matter of priority. If it’s a manufacturer’s fault, rest assured we will not hesitate to replace your defective bag.